Return & Exchange

Customer satisfaction is our top priority, and every product is designed to meet our customers' needs and quality standards. In that regard, every piece is inspected by hand, ensuring that you will be satisfied with your order. If you would like to return your handbag for a full refund or exchange it for a new one, please contact us first. We will then send you the correct return address.

Any Refund/Exchange Must Match The Following Conditions:

The handbag must be unused, undamaged, and have no blemishes.

Send back the item within 14 days from the time you receive the handbag.

All accessories must be returned with the handbag and packaged with the original packaging.

Refund Terms:

A refund could take 10-30 days to be posted to your credit card.

The shipping fee that you pay when you send it back will not be refunded to you.

The money that you paid to us, including the shipping fee, will be refunded to you.